Frequently Asked Questions

Upcycled leather, or "Uppeal," is an environmentally sustainable material crafted from industrial waste, thereby diminishing the necessity for fresh resources. The material is often biodegradable and lacks harmful chemicals found in conventional leather processing.

Yes, Uppeal is praised for its durability, which is comparable to traditional leather. It withstands regular use in various equestrian activities.

Uppeal is a sustainable material as it is made from industrial waste, reducing the need for new resources. It's biodegradable and free from harmful chemicals used in traditional leather processing, making it suitable for sensitive skin.

Yes, we strive to use sustainable practices and materials in our production, creating both high-performing and eco-friendly equipment.

Water is the ideal way to clean your Equinetree products. Simply use a damp cloth to wipe them down. For deeper cleaning, we recommend the multi-cleaner from Bense & Eicke, specifically formulated for bio-leather.

Some models offer customization options. Check individual product pages or contact our customer support for available personalization options.

Please refer to our warranty policy and contact customer support for guidance on repairs or replacement options.

You can reach us via our Contact page at equinetree.com/contact or email us directly at [email protected]. We're available Monday through Friday, 09:00-18:00.