Support

Shipping Information

Fast and reliable delivery across Switzerland and Europe.

Delivery Times

We ship all orders as quickly as possible. Delivery times depend on your location:

Switzerland & Liechtenstein

1-3 Working Days

Via Swiss Post A-Post

Europe

3-7 Working Days

Depending on destination

Shipping Methods

For Switzerland and Liechtenstein, we use Swiss Post A-Post for reliable and fast delivery. European orders are shipped via trusted carriers to ensure your products arrive safely.

Order Processing

Orders are typically processed within 1-2 business days. You will receive an email confirmation once your order is dispatch-ready, including tracking information when available.

Responsibility for the goods transfers upon dispatch. Please ensure someone is available to receive the delivery or that your address has a secure location for packages.

Shipping Regions

We currently ship to the following regions:

  • Switzerland
  • Liechtenstein
  • European Union member states

For shipping inquiries outside these regions, please contact us.

Damaged Shipments

If your package arrives damaged, please document the damage immediately with the delivery person and contact us right away. This helps ensure a smooth claims process.

Questions about shipping?

Contact us at [email protected]

Equinetree | Plant-Based Equestrian Products